We encourage comfortable footwear.

We strongly recommend contact lenses over spectacles.

All guests will be required to wear a mask while inside the hotel for Sleep No More.

Coats, purses, and bags are not permitted inside of the hotel. A compulsory check service is available for $4 per person upon entry.

Guests may refer to their order confirmation email sent for scheduled check-in time. For Champagne and Oz’s guests, head directly to the door for priority entry and an expedited, complimentary coat check anytime during the hour long check in period.

Once check-in has concluded, no guests will be permitted entry to the hotel.

Upon check-in, we require all guests’ phones to be secured and silenced in the personal pouch provided for the entirety of your stay.

After check-in guests will arrive in the Manderley Bar. Please note the Manderley Bar does not accept cash. All major credit cards are accepted.

All guests must present a valid photo ID.

In addition to their Sleep No More masks, guests will be provided a mask covering their nose and mouth, which must be worn at all times unless actively eating or drinking.

We are always striving to deliver a safe and unique experience for our audiences. In return, we ask you to make use of the hand sanitizers located throughout, and bathrooms to wash your hands.

If you’re feeling under the weather, or have recently returned from an affected area, for the safety of everyone we ask you to please not visit until you’re feeling better.

We do ask all guests to refrain from skin to skin contact with our residents, such as touching hands or faces.

During your stay in the hotel, you may encounter peculiarities and curiosities of the most intriguing nature. We encourage you to follow your instincts and engage with whatever compels you most; however, should you encounter any of our residents, we kindly ask that you keep a respectful distance.

No one under 18 is permitted unless accompanied by a ticketed parent or legal guardian. Guests may be asked for proof of age.

At no time may a guest under the age of 13 years old be admitted to Sleep No More.

Please be advised that guests may be separated from their party during their stay.

Strobe lights, haze, and laser effects occur throughout the hotel.

Guests may encounter intense psychological situations.

We encourage guests with special needs to contact us prior to arrival at: [email protected]

For all questions call the Box Office: 212-904-1880. The McKittrick Hotel is located at 530 West 27th Street in between 10th Avenue and 11th Avenue.